How to start your cabin crew career in UAE: a step-by-step guide
Costs, eligibility, benefits, and how to obtain the required job licence
If you're dreaming of a career in the skies, becoming a cabin crew member in the United Arab Emirates (UAE) might just be the perfect opportunity!
With the UAE's booming aviation industry and a growing number of airline vacancies, it's no surprise that many young professionals are eager to join this exciting field. However, getting hired requires meeting specific regulatory standards and obtaining a cabin crew licence from the General Civil Aviation Authority (GCAA) – that ensures cabin crew members meet the highest safety standards and provide excellent customer service during flights.
Here’s everything you need to know to turn your dream into reality!
Key qualifications
Before you can start your career as a cabin crew member, you must obtain a cabin crew licence issued by the GCAA. This licence is only awarded after completing the mandatory training through an accredited institution, ensuring that you are well-prepared for the responsibilities of the role.
Required documents:
- Passport Copy
- UAE Visa Copy
- Type Rating Course Certificate (issued after completing training on safety, emergency procedures, cabin layout, and passenger service)
- Basic Safety and Emergency Procedures (SEP) Course Certificate
- UAE National ID Card
- A recent colour Photograph (standard passport size, with specific background and facial requirements)
Training process
The most crucial part of becoming a cabin crew member is undergoing accredited training that covers everything from in-flight safety to customer service.
Here's an overview of what you will learn:
- Safety and Emergency Procedures (SEP): Learn about emergency exits, safety equipment, and protocols for different aircraft types.
- Type Rating Course: Understand the layout of various aircraft and the correct use of cabin equipment, preparing you for different models.
- Passenger Service: Training on how to manage in-flight service and provide assistance to passengers, ensuring a comfortable experience for everyone on board.
Fees, duration, and fast-tracking
To obtain your cabin crew licence from the GCAA, you will need to pay a fee of Dh1,700. If you are looking to speed up the process, an additional Dh200 fee can fast-track your application, bringing the total cost to Dh1,900.
- Standard Processing: Takes four working days
- Fast Track Processing: Takes two working days
- Additional Delivery Fees: If you want the licence delivered by courier, there are extra charges.
How to apply
The application process for a cabin crew licence involves several key steps:
Create a GCAA Account: Register on the GCAA website using UAE Pass for seamless access to e-services.
Submit Documents: Upload all required documents, including your Type Rating Course Certificate and SEP Course Certificate.
Make Payment: Choose your preferred payment method, including online payment or bank transfer.
GCAA Review: The GCAA will review your application and ensure it complies with all necessary regulations.
Collect Your Licence: Once approved, you can either pick up your licence at the GCAA office or opt for courier delivery.
Job responsibilities
Once you’ve obtained your licence, you’re ready to take on the role of a cabin crew member. This role comes with various important responsibilities:
- Passenger Safety: Ensure the safety of all passengers by demonstrating emergency procedures and managing in-flight safety equipment.
- Customer Service: Provide excellent service, from greeting passengers to assisting with seating and in-flight service.
- Handling Emergencies: Be prepared to administer first aid or manage any emergencies that might arise during the flight.
- Maintaining Cabin Order: Keep the cabin clean, organized, and comfortable for passengers throughout the journey.
Skills and qualities you need
Aside from the necessary qualifications, certain skills and attributes will make you a standout candidate:
- Excellent Communication Skills: Clear, effective communication with both passengers and team members is essential.
- Customer Service Orientation: A friendly, helpful attitude and a desire to ensure the comfort of passengers is a must.
- Physical Fitness: Cabin crew members are often on their feet for long periods, so maintaining good physical health and appearance is vital.
- Adaptability: Flexibility to work different shifts, handle various flight schedules, and adapt to new situations on each flight.
Perks and privileges
Becoming a cabin crew member in the UAE offers several perks, including:
- Free Flights: Employees often receive free or heavily discounted flights for themselves and their family members.
- Accommodation and Transport: Some airlines offer free accommodation and transport allowances during layovers.
- Career Growth: Opportunities for career advancement, including becoming a senior crew member, trainer, or manager.
- Competitive Salary: The role comes with attractive remuneration, including allowances and other perks.
How to land your first job
The competition for cabin crew positions can be intense, so here are a few tips to help you land your first job:
- Prepare a Strong Resume: Highlight your qualifications, certifications, and any customer service experience you may have.
- Attend Recruitment Fairs: Many airlines hold recruitment events, offering a chance to meet hiring managers in person.
- Ace the Interview: Show your passion for customer service, safety, and the aviation industry during interviews.
Age Limit and grooming standards
While the minimum age for cabin crew members is typically 18, some airlines may set a higher age limit, up to 21. Additionally, grooming plays a critical role in your career as a cabin crew member. Airlines expect their crew to maintain impeccable appearance standards, including neat hairstyles, clean skin, and a well-maintained uniform. Tattoos are generally not allowed if visible, and certain personal items such as glasses or headphones are not permitted.